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Learn To

Every audience needs to be sold – maybe on the product, maybe just on listening at all. With this program, learn to:

• Identify culturally challenging negotiating environments
• Deal with the greatest issue in negotiations cross-culturally: the lack of trust
• Recognize cultural stereotypes and turn them to your advantage for rapport and trust
• Build a more creative environment with negotiating partners
• Tell the difference between “straightforward” and “rude” in Asian and Western cultures
• Learn practical ways to disagree without giving up your own values
• Notice when your negotiating partner feels confused
• Understand conflict styles in different cultures, and how to approach them
• Clarify and tactfully correct cultural misunderstandings
• Handle frequent cross-cultural challenges in interactive role-plays
• Focus on the business objective rather than the distractions of cultural differences
• Reach and confirm results while negotiating in challenging environments

Can You Remember?

Can you remember any time that just having “a good idea” was enough?

Ideas are vital, but in a competitive global environment, you need to capture the ideas of your talented team.

Negotiation:
Strategy and Tactics

Negotiation between different cultures is no longer for traveling business people: from a call center to the General Manager, business staff and executives are working in an increasingly international and intercultural environment.

Entering new international markets will bring countless challenges. An insufficient understanding of how people from other countries can be different and act differently can undermine trust, waste time, cause unnecessary frustration and hinder the success of present and future businesses.

Negotiation is about results, and preparing for the cultural environment can be one of the most decisive factors for your success.

Negotiation: Strategy and Tactics offers you insight into leading-edge research and experiences from around the world to enable you to deliver immediate results in your organisation.

You will learn about how people think and act differently, provide you with hands-on tools to operate in a culturally challenging environment, and help you perform as a power negotiator.

While the focus of the course is interaction between Chinese and Western professionals, participants will develop their cultural attitudes and strategy towards virtually any cultural setting for negotiations.

Format

Intensive two-day workshop, ideally delivered on consecutive weekdays, 9:00am-5:00pm.

Who Should Attend

Executives and professionals whose job involves negotiating with foreign partners (abroad or in the home country) or with companies whose corporate culture is different from their own.