Campanile Business Consulting

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Cross-Cultural Communication

Learn To

Through our specialised training experiences, deal with problems like these:

  • Professionals not noticing their cultural mistakes and alienating business partners and colleagues, creating obstacles to their own business agenda...
  • People clumsily attempting to rely on stereotypes (like "Confucian ethics" in China) to solve practical business situations...
  • Professionals thinking that they can ignore cultural differences as long as they "get things done" (ie focus on results) and often create resistance or sabotage to their methods and cooperation.
  • Professionals who simply "do not have time" to deal with cultural differences.
  • Lack of understanding undermining trust and cooperation.
  • Losing time and money fighting cultural and business challenges at the same time.

And apply your new skills through real-to-life business case studies relevant to your organisation.

Can You Remember?

Can you remember any time that just having “a good idea” was enough?

Ideas are vital, but in a competitive global environment, you need to capture the ideas of your talented team.

Cross-Cultural Communication

Global business has already arrived in your office: are you ready for it?

We all want to grow and even surpass our boundaries. When we get in touch with new countries and enter new markets, facing the challenges is just as important as taking the opportunities. And in global business today, cultural misunderstanding is still one of the top 3 worries of leading executives.

Entering new international markets is hard. Insufficient understanding of how people from other countries can be different and act differently can undermine trust, waste time, cause unnecessary frustration and hinder your success in present and future businesses.

We will provide you with the essential skills and tools for cooperating with professionals who share your professional commitments but come from a different cultural background. Yes, you'll start to understand the reasons why people think differently.

While the focus of the course is interaction between Chinese and Western professionals, it will help participants to develop their cultural attitudes and strategy towards virtually any cultural setting.

Most importantly, the training helps you keep the focus on your business objective rather than cultural challenges.

Format

Intensive two-day workshop, ideally delivered on consecutive weekdays, 9:00am-5:00pm.

Who Should Attend

Executives and professionals whose job involves working with foreign partners (abroad or in the home country) or with companies whose corporate culture is different from their own.

Negotiations take place everywhere

Outstanding Trainers

CBC Trainers are experienced communicators, well prepared and professional. We deliver trainers with deep understanding of communication, but more than this, we focus on generating change – not just giving information.

Our trainers are continually refining and developing their communication skills, using these skills in China on a daily basis, and continually looking to upgrade their tools.

CBC Trainers all have management experience and are carefully selected of skill, style and personality, and we can deliver in English and Chinese.

Not all trainers are equal. It takes more than just reading a book or attending a public speaking class or club. It takes professionalism and a commitment to communicating knowledge in a way that works at work.

CBC is effective in localizing training without compromising global standards and methods… by customizing around needs to build up individuals and create effective teams  Chinchu Wong, Project Manager, Pacific GeoPRO.

What Do We Deliver?

Working with you, and your team, we will create a program to support achieving your outcomes. With our extensive experience, we have found that most people and organizations benefit most from the following areas:

Building Cross-Cultural Awareness

Business culture contrasts: Chinese vs Foreigner

  • Organisations and hierarchies
  • Negotiating practices
  • Decision-making and agreements
  • Cooperation and initiative
  • Attitudes to quality and efficiency

Creating clear and consistent communication structures

Practical tools for cross-cultural business communication

  • Building trust through defining the common goal
  • Keeping agreements and disagreements clear and explicit
  • Supporting decisions with detailed information
  • Using mutual feedback for efficient cooperation

Complete with case studies and action plans...

 

Customized Delivery

We work with our customers to create solutions individually tailored to your specific needs. Our content, style and even materials will be adapted to reflect your culture, your experiences and whatever other needs you have.

Ultimately it depends on what you need…

Penny can help you more:
Call her on 5459 1006-116

or email penny@sh-cbc.com about
Cross-Cultural Communication