Objective

CBC brings you the business English skills that you need every day at work on the phone, at meetings, while presenting or on business trips.

Writing skills are learned from user-friendly references and professional examples. To make the course relevant to everyday work, our trainers incorporate documents that participants use at the office.

Courses designed for:

• Managers and Supervisors
• Administration personnel
• Secretaries and assistants
• PR and media professionals
• Office managers
• Client service staff

Topics Include:

• Opening and closing e-mails
• Structuring e-mails
• Written enquiries and orders
• Written complaints and apologies
• The right structure of e-mails
• The right structure of reports
• Formal and informal written style
• Using numbers in business writing

We do:

• Use professional references to provide writing skills
• Make participants submit 2 writing tasks each week by e-mail
• Include vocabulary relevant to your work
• Use business-related material

We don’t:

• Just teach phrases out of context
• Only correct your written grammar

Previous clients for this training:

• Diacron
• Four Seasons Hotel
• Pepsico
• Henkel
• Dresdner Bank